Shipping & Delivery
SHIPPING
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST Standard Shipping
*During Sale periods dispatch may be delayed by 5-7 Business daysMetro areas: 3 – 5 business days.
Regional areas: 5 – 7 business days.
Estimated delivery time excludes weekendsFREE
Orders $100 AUD and over$11.95
Orders under $100 AUDExpress Shipping
*During Sale periods dispatch may be delayed by 5-7 business daysMetro areas: 1 – 2 business days.
Regional areas: 2 – 4 business days for regional areas.
Estimated delivery time excludes weekendsFREE
Orders $300 AUD and over$12.95
Orders under $300 AUD*All delivery times are indicative via our shipping partners.
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST New Zealand: Express shipping
* Orders shipped to NZ are subject to 15% gst, the NZ government has significant duty charges on orders over $1000. More information on New Zealand Duties & Taxes can be found here.2 - 5 business days FREE
Orders $350 AUD and over$35 AUD
Orders under $350 AUDSouth America & Middle East: Express shipping 3 – 5 business days $50 AUD
Asia, North America, Canada & Europe: Express shipping 3 – 5 business days $50 AUD
Africa, Caribbean, Pacific Islands: Express shipping 3 – 5 business days $90 AUD
*All delivery times are indicative via our shipping partners.
*During Sale periods dispatch may be delayed by 5-7 business days
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
Please note: We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.
The following countries reject any orders including adult toys & bondage, lubricants or beauty products; Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan. -
Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below.
SHIPPING PARTNER STATUS/ TRACKING Australia Australia Post United States USPS United Kingdom Royal Mail Europe DHL International DHL -
Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.