Shipping & Delivery
Please note, there may be extended shipping delays during SALE times. Please allow an additional 5-7 business days for your order to be processed and dispatched. Weโll keep you up-to-date with your tracking number once your order has shipped.
Weโll keep you up-to-date with your tracking number once your order has shipped.
SHIPPING
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST Standardย Shipping
*During Sale periods dispatch may be delayed byย 5-7ย Business daysMetroย areas: 3 โ 5 business days.
Regionalย areas: 5 โ 7 business days.ย
Estimated delivery time excludes weekendsFREEย
Orders $100 AUD and over$11.95
Orders under $100 AUDExpress Shipping
*During Sale periods dispatch may be delayed byย 5-7 business daysMetroย areas: 1 โ 2 business days.
Regionalย areas: 2 โ 4 business days for regional areas.
Estimated delivery time excludes weekends$12.95
ย *All delivery times are indicative via our shipping partners.
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST New Zealand:ย Express shipping
* Orders shipped to NZ are subject to 15% gst, the NZ government has significant duty charges on orders over $1000. More information on New Zealand Duties & Taxes can be foundย here.2 - 5 business days FREEย
Orders $350 AUD and over$35
Orders under $350 AUDSouth America & Middle East:ย Express shipping 3 โ 5 business days ย $50ย AUD
Asia, North America, Canada & Europe:ย Express shipping 3 โ 5 business days ย $50ย AUD
Africa, Caribbean, Pacific Islands:ย Express shipping 3 โ 5 business days ย $90ย AUD
*All delivery times are indicative via our shipping partners.
*During Sale periods dispatch may be delayed byย 5-7ย business days
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
Please note:ย We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia,ย Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.
The following countries reject any orders including adult toys & bondage, lubricants or beauty products;ย Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S),ย Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan.ย -
Once your order is shipped from our warehouse you will receive an email notification with a tracking number.ย If you wish to view the status and tracking of your order, please see the table below.ย
SHIPPING PARTNER STATUS/ TRACKING Australia Australia Post United States USPS United Kingdom Royal Mail Europe DHL International DHL -
Duties and taxesย (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information clickย here.ย Duties and taxes are non-refundable once your order has shipped.